I've been a big fan of Mark Graban's for years, but only just had the opportunity to work with him. About 2 weeks ago we delivered a webinar focused on Lean in hospitals. If you haven't heard of Mark, he's a highly respected Lean expert and author of Lean Hospitals among other books on the … Continue reading Lean Workforce in Hospitals
It’s been a busy couple of months, and I’ve been learning quite a bit about business intelligence, big data and the opportunities and challenges in this space. One area that has been a frequent topic is predictive analytics. As a lean guy, anything that promises improved business results by predicting the future immediately makes me … Continue reading The case for (and against) predictive analytics
Brazil is no doubt the best place to enjoy the World Cup this year, but Belgium is definitely celebrating the event with colors, team gear and soccer centric activity everywhere. I had the opportunity to be in Antwerp the night Belgium beat Algeria last week and spirits were running high. But of course that was … Continue reading Optimized Labor Scheduling for Quality Control Labs
I just returned from Kronos’ first customer conference in Mumbai. It’s an exciting time for the Kronos India team as they now have over 100 customers locally. During the week Narendra Modi took office as the new Prime Minister. The media and citizens have an optimistic vibe. Modi’s messages include increased transparency, eliminating nepotism and … Continue reading India poised for a new age
I was pleasantly surprised during my time at the Governing Leadership conference in Maryland held last week. First was the energy and diligence expended by the elected and appointed officials in attendance to continue to work through the challenges they face. It was a refreshing change from the articles frequently found in the media about … Continue reading Government employees are making good labor decisions, they just don’t see the whole picture
It’s been about eight years since I stepped into the manufacturing vertical in Kronos and I’m excited to announce that Kronos has asked me to take what I’ve learned here and apply it to a new initiative. This is a project to demonstrate that labor is not just a cost and compliance burden, but rather … Continue reading Adding more labor can be beneficial to your bottom line
How frustrating to walk off the production floor after a grueling variance meeting and see office workers surfing the web or standing around having a cup of coffee. Even worse, urgent engineering change or variance requests disappear into the ether unless they are constantly expedited. How about customers waiting for weeks to obtain an answer … Continue reading Those office workers have it made
Two frequent challenges I hear about from manufacturers is the skills gap and the need to become more agile in an increasingly demand driven world. These challenges are often approached as separate problems within a company. HR is working on improving the company’s recruiting and retention efforts. Operations is focused on process changes such as … Continue reading There’s no skill shortage at these companies and the temps are happy too.
Last week I was in London where I participated in Works Management's “The Great Productivity Debate” which was hosted by WM editor Max Gosney. Max began the event with some statistics from the Office of National Statistics that rated the UK as having low productivity compared to other European nations as well as the US. … Continue reading Turning the soft term “employee engagement” into hard operational results
In today’s WSJ CFO’s Journal it noted that this quarter’s corporate earnings were lifted in some cases by 10% due to the extension of the R&D Tax credit. This was based on the accumulation of last year’s entire credit, which still averages to 2.5% a quarter of earnings growth. For Boeing taking advantage of this … Continue reading R&D Tax Credits, are you getting your fair share?